Is there any link somewhere to that forum page?zong wrote:I dunno if it's my sudden notice of the Straits Times "Forum" section or is it a common occurance, but someone also complained of Singpost/Vpost on the forum section there a few days ago. Forgot the exact date. I guess it's not just for astronomy stuff then, which are less often handled by people and might induce more "attention" and so take longer to process.
Maybe Singpost needs some good competition! That will really wake them up. My opinion is that too many companies in Singapore have maintained monopoly for so long it's time to make a change to make them offer more competitive services. A good example would be how I think Starhub fares better than Singtel now in the mobile phone sector, which was closed to competition quite some years back..
Has the service level of SingPost declined?
I had a nightmare last month with UPS singapore when I sent a barlow lens to Italy. Bearing in mind that using oversized box will incur more charges, I used my own package, a small handphone box to pack the barlow lens. At first, UPS quoted me SGD 84; however 20 days later, they billed SGD 655 from my credit card, I was shocked and called them. They replied "your shipment weighs 20 Kg"! Btw, their customer service hotline is always busy and unreachable.ariefm71 wrote:For cheaper option, ask Jim to send the mirror via insured Fedex (not UPS!!!) and structure via Vpost (which is DHL, btw).I have an 11" dob ready in US...now I wondering if I should use Vpost. Somemore there is an 11" mirror....think I better dun take the risk.
Now the credit card company has suspended the payment and starts to interrogate the issue with UPS singapore.
10" Telekit with Zambuto optics~TMB 152/1200 (construction)~Takashi Mewlon 210~TMB 80/600
jermng wrote:LiuMing, do you have balance issues using a 20kg barlow? What mount do you use?
Sorry ... couldn't help it ...
haven't tried yet.Btw, I managed to call their customer service once (redirect from their internal line), finally, the person who replied me was from UPS HongKong!! :?:
10" Telekit with Zambuto optics~TMB 152/1200 (construction)~Takashi Mewlon 210~TMB 80/600
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zong
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Um Vincent, sorry to say that i don't read online newspapers so i dunno the link. The forum i read is on "paper"..VinSnr wrote:Is there any link somewhere to that forum page?zong wrote:I dunno if it's my sudden notice of the Straits Times "Forum" section or is it a common occurance, but someone also complained of Singpost/Vpost on the forum section there a few days ago. Forgot the exact date. I guess it's not just for astronomy stuff then, which are less often handled by people and might induce more "attention" and so take longer to process.
Maybe Singpost needs some good competition! That will really wake them up. My opinion is that too many companies in Singapore have maintained monopoly for so long it's time to make a change to make them offer more competitive services. A good example would be how I think Starhub fares better than Singtel now in the mobile phone sector, which was closed to competition quite some years back..