rcj wrote:Hi Vin,
have been following this thread only recently...does VPost gives substantial savings in compromise with the nitty-gritties that you experienced? I am thinking of using VPost too, but now you are giving me second thoughts. Have all along relied on private couriers, and EMS. Never lost a package or encountered difficulties......yet. Hmmmm....
I think the best part of VPost is to be able to get stuff that cannot be imported directly into our country. So how about savings compared to equivalents like EMS, USPS? Just wondering...
The savings are quite substantial. Especially if you group a few packages and ask them to deliver all at the same time.
The only problem with them is that they always make mistake. For example, one of my invoice is a paypal receipt. I have no idea how they recorded that receipt as a ebay receipt. The item was not bought through ebay and there is no 'ebay" word on the receipt. It is purely a paypal receipt but they recorded it as ebay.
So when the item arrived, they couldn't match it because they couldn't find the word ebay on the box. How stupid is that? Why can't they look at my name and the sender's name (which is in the paypal receipt and also on the box itself) and match those instead of hunting for the word ebay outside the box?
Because of this, they got it delayed.
Then another time even better. My sender's name is Joseph. Just Joseph written outside the box. Apparently, there was another Joseph on another package. Because of this, they couldn't match which "Joseph" package is mine. But come on...my name and my VP account number was written clearly on the box. How could they don't know which is mine? Because of this, delay another two weeks and lots of phone calls.
Sometimes it makes me wonder if those Vpost guys left their brains at home. And when they couldn't match, they never inform you. They just keep quiet until you call them and ask them what happen.
Vpost is a good concept and give us good savings......but you just have to pray that they don't screw up. Remember, their maximum liability is just SGD$60.
Now I think I will be getting back 60 bucks for my thousand odd dollars camera
