Agreed that the owner is great guy and all, but in my humble opinion , any online store should reply to mails fast. Fast and prompt responses to queries and requests are extremely important in any online business i think u would agree as well. Originally i was under the impression that it was a retail store , but later on i got some hints that it was a home based business. So i can understand some of the limitations
No probs though , right now they seem to be the best stocked and decently priced among the online stores. Sent them an email yesterday , awaiting their reply.
Actually I don't treat astro bargains as an online store. It's more like a guy who's interested in astronomy and wants to sell stuff - maybe for profit, maybe for interest. Also brings in stuff from the US for local astronomers for a small fee if locals don;t want to bother with arranging the shipping and paperwork which can get frustrating. (At least that's how I look at it.)
Astro Bargains is far from a profit making business for Joo Beng, it's more like something he does in his spare time. (at least not a huge profit from such a small market.

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As for online retailers, just google Astronomy/telescope store or something and you'll find alot of links.
From personal experience, the bigger stores generally accept Singapore credit cards. retailers are only limited by certain manufacturers' policies against shipping overseas. You can get around that by paying with your credit card and arranging for either a) a friend to bring it over or b) using a mail/parcel forwarding service like Vpost. But you'll have to pay a pretty price for option B.
I find your argument about the local stores having to offer scopes in the $300 to $500 a little amusing. The scopes you're looking at cost about S$450 without shipping. Put shipping and GST into the equation and you get a something in the region of ~$600. On top of that, remember that the dealer has to make a profit and can't be importing these scopes for free so we cant expect to pay them the same amount we do when we arrange our own shipping and paperwork.
Remember, retailers like Astrobargains do not get significant discounts as dealers because they do not order in bulk. (I might be wrong here though, but I'm pretty sure)
It's like saying since there are so many people interested in driving their own cars and have a budget of maybe $10,000 why doesn't Toyota offer their cars at $10,000 so that people who just got their license can get their first car?
Well, they simply can't because they have costs and have to make a profit. Of course, the amount of profit any dealer makes is outside the scope of this post.
To put it simply, if you think a car is too expensive, get a motorbike, if you think a bike is too expensive, take public transport. In our case, if you think telescopes are too expensive, you can use binos. If you think binos are not good for you, you can always attend the ob sessions here in Singastro or join TASOS.
We've all been there before. I had a cheapie Celestron 60mm achro for about 12 years before I got my first decent scope 2 years ago. In that time, I just used whatever binos my dad had (8x25s and 7x35s) and I had a lot of fun!
