Unable to access Highpointscientific.com website

Got a question on astronomy that you'd wanted to ask? Ask your questions here and see if the old timers can give you some good answers.
Post Reply
akdwivedi
Posts: 29
Joined: Sat May 06, 2017 1:01 am
Favourite scope: celestron

Unable to access Highpointscientific.com website

Post by akdwivedi »

I cant access their website at all. everytime I try, I get an error

Error 1020 Ray ID: 64d0f401cf885621 • 2021-05-10 06:01:28 UTC
Access denied

I have checked my browser, firewall but the site is not blocked at all..

Can you access the site.

cheers
Andy
User avatar
Dragon Man
Posts: 84
Joined: Mon Oct 13, 2008 10:11 pm
Location: Snake Valley, Australia
Contact:

Re: can you access highpointscientific.com site

Post by Dragon Man »

G'day Andy,

I don't have any problem getting in. Here's a screenshot of a test I just did:
.
Highpoint.jpg
You do not have the required permissions to view the files attached to this post.
Cheers, Ken :D

Snake Valley, Australia

Image
President: Snake Valley Astronomical Association
akdwivedi
Posts: 29
Joined: Sat May 06, 2017 1:01 am
Favourite scope: celestron

Re: can you access highpointscientific.com site

Post by akdwivedi »

thanks,, must be something in my laptop.. or my wifi settings.. I will check this from my mobile connection tomorrow.

something is fishy with my network.. I am on starhub fibre as well as mobile and from both I get that error. When I use a VPN software, I am able to access the site. Need to call starhub support tomorrow.
hhzhang
Posts: 434
Joined: Sun May 10, 2020 4:11 pm
Favourite scope: 115mm APO

Re: Unable to access Highpointscientific.com website

Post by hhzhang »

Hmm. I've got the same error code 1020. Maybe it rejects connections from Sg?
akdwivedi
Posts: 29
Joined: Sat May 06, 2017 1:01 am
Favourite scope: celestron

Re: Unable to access Highpointscientific.com website

Post by akdwivedi »

yes.. thats proven. I tried two different ways
1) Use expressVPN and connect to a server in US and then login and it works fine..
2) Use Browsec extension in chrome which works the same way as VPN and connect to a server outside Singapore and it worked as well.

They have some acessories at very good price but an email response from them seems to suggest that they dont ship internationally for Meade, Celestron etc.. they dont have such restrictions on demo/user equipments but new equipments have this international shipping restriction. Guess this is probably because most manufacturers have local dealers/resellers and as such they dont want to jeopardize their business.
User avatar
Dragon Man
Posts: 84
Joined: Mon Oct 13, 2008 10:11 pm
Location: Snake Valley, Australia
Contact:

Re: Unable to access Highpointscientific.com website

Post by Dragon Man »

Even though we can open Astro Shop websites from across the world we can't buy many items from them, and definitely not Telescopes or mounts.
We have to buy from dealers here in Australia.
All Overseas shops say they can't send to Australia because companies like Meade, Celestron etc won't let them. And if we manage to get one to bend the rules it's not covered by warranty!
But I don't understand why a shop would block a country from opening their site.
Cheers, Ken :D

Snake Valley, Australia

Image
President: Snake Valley Astronomical Association
Post Reply