Excellent Svc from OptCorp!

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jermng
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Joined: Tue May 17, 2005 7:09 am

Excellent Svc from OptCorp!

Post by jermng »

Just wanted to announce the great service I got from OPT.

Some of you might remember I was asking to borrow a Meade AutoStar CD cos the one that came with my DSI was spoiled. (I did manage to borrow one from a dear SingAstro-ian :) )

I emailed OPT but they said they were out of CDs and cameras so they couldn't send a replacement but they would let me know if they get more.

Also, since I sent the camera using Vpost (they can't sell Meade stuff overseas), I thought I had to use Vpost to get the CD (I mentioned this to them).

Well, I arrived home today and I saw a package from OPT waiting for me. Since I didn't order anything recently, I was pretty surprised. :)

The Meade AutoStar was waiting for me!! Mailed direct from OPT. Internatianal postage paid! (even though it's just a few dollars)

This is what I call excellent service. :) Now I won't hesitate to order from OPT even if it costs slightly more (which isn't normally the case)... just for the assured after sales service. :)
Jeremy Ng
C8, CR-150HD, TMB 80 f/6
Orion SVP Intelliscope, AstroSlew I
Minolta Activa 12x50WA
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Airconvent
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Post by Airconvent »

Wait a minute. You mean the CD , right? Not the Autostar controller?
(For a few dollars postage I should be right). Nonetheless, nothing short of excellent service from the guy who always wears sandals in his ads !!
:lol:
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mrngbss
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Post by mrngbss »

Yeah, i also got excellent after sales service from them too! They made offers which i couldn't resist (but in the end resisted)! :)
Wee Nghee the Pooh
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